Dear user, we are sorry for your inconvenience. This situation may occur for the following reasons:
- Please confirm that the Wi-Fi password you entered during network configuration is correct.
- Please keep the distance to the router during the network configuration (within 1 ~ 5 meters, there must be no metal spacers in the middle)
- The smart device that your router's CPU can load has reached the upper limit. Please disconnect some devices and try again.
- The device does not reset after the network configuration fails. You can try the network configuration again after the device is reset.